FAQs

 

HOW CAN I TELL IF MY ELEVATOR, ESCALATOR OR OTHER CONVEYANCE INSPECTION CERTIFICATE HAS EXPIRED?

You can check your existing Certificate of Operation. You can also contact your City or Contact Acadia Elevator.

How do I schedule an elevator or escalator inspection?

You can call Acadia Elevator by phone, email or you can fill out the form in the “Contact Us” page.

What is a QEI?

A QEI is a Qualified Elevator Inspector. Individuals who hold this designation have gone through a rigorous background check and examination process. They must maintain these qualifications based on the ASME QEI-1 Standard for Qualified Elevator Inspectors.

What do we do if we have a violation on our inspection report?

If there are any violations on your inspection report, determine which party is responsible (elevator/escalator maintenance contractor or building owner/agent). Handling of the violations can vary based on Service Agreement.

How do we get a current elevator or escalator certificate?

When you receive an inspection report with no elevator or escalator code deficiencies. The Certificate of Operation will be mailed to you directly.